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Terms of Service

Last updated: July 9, 2026

These Terms of Service ("Terms") govern your use of the website at frekto.ai and the Frekto application at app.frekto.ai (together, the "Service"), operated by Kuchnaya Technolabs Pvt Ltd, a company registered in Thane, Maharashtra, India, trading as "Frekto" or "Frekto AI" ("Frekto", "we", "us", or "our"). By creating an account or using the Service, you agree to these Terms. If you don't agree, please don't use the Service.

1. Who can use Frekto

You must be at least 16 years old and able to form a binding contract to use Frekto. The Service is not directed to children under the age of 13, and we do not knowingly offer the Service to, or collect personal information from, anyone under 13. If you're using Frekto on behalf of a business, you're confirming you have the authority to bind that business to these Terms.

2. Your account

You can create an account with an email and password, or sign in with Google. If you use Google sign-in, you authorise us to receive your basic profile information (name and email address) from Google to create and secure your account. You're responsible for keeping your account credentials secure and for all activity that happens under your account. Tell us immediately at [email protected] if you suspect unauthorised access. We may suspend or terminate accounts that provide false information or violate these Terms.

3. What Frekto does

Frekto uses AI to help generate social media captions and visuals based on the brand information you provide, and to schedule or publish that content to the social platforms you connect. Frekto is a tool to help you create and manage content, it does not guarantee any particular business outcome, engagement level, or growth in followers.

4. Subscriptions and billing

Frekto offers a free plan and paid subscription plans, with current pricing and features listed on our pricing page. By subscribing to a paid plan, you authorise us to charge your chosen payment method on a recurring basis (monthly or annually) until you cancel.

  • You can cancel a paid subscription at any time from your account settings; you'll keep access until the end of your current billing period
  • Fees are non-refundable except where required by law or explicitly stated otherwise
  • We may change our pricing or plans, we'll give you reasonable notice before any change takes effect for existing subscribers
  • Payments are processed securely by Stripe, we do not store your full card details

5. Acceptable use

When using Frekto, you agree not to:

  • Use the Service to generate or publish content that is illegal, defamatory, hateful, or infringes on someone else's rights
  • Attempt to reverse-engineer, scrape, or interfere with the Service or its underlying AI systems
  • Use the Service to spam, mislead, or impersonate another person or business
  • Resell or provide access to the Service to third parties outside your own organisation without our written permission
  • Upload malicious code or attempt to gain unauthorised access to other users' accounts or data

We may suspend or terminate access for accounts that violate this section.

6. Your content and AI-generated content

You retain ownership of the brand information, prompts, and source material you provide to Frekto ("Your Content"). You own the captions, designs and posts Frekto generates for you ("Generated Content"), subject to the underlying rights of any third-party assets (such as stock imagery or fonts) used in our templates, which remain licensed, not sold, to you for use within the Service's intended purpose.

You grant Frekto a licence to use Your Content solely to operate, provide and improve the Service for you, for example, to generate posts, remember your brand, and enable scheduling and publishing. We do not sell Your Content or Generated Content to third parties.

Because Generated Content is produced by AI, you're responsible for reviewing it before it's published, for factual accuracy, tone, and compliance with any laws or platform rules that apply to your business.

7. Device permissions

If you use the Frekto app on a mobile device, it may request access to your photo gallery so you can upload your own images into your posts. We only access photos you specifically choose to upload, we don't scan or collect the rest of your photo library. Frekto does not request access to your camera, contacts, or precise location.

8. Advertising, retargeting and analytics

We may use retargeting (also called remarketing), which shows Frekto ads to people who've previously visited our site or app when they're on other websites or platforms. We do not currently run display or on-site advertising within the Service itself. We do not currently use third-party analytics tools on frekto.ai; where we introduce analytics on the app in the future, we'll update this section and our Privacy Policy accordingly.

9. Third-party platforms

Frekto can publish or schedule content to third-party social platforms (such as Instagram, Facebook, LinkedIn, Pinterest and YouTube) that you choose to connect. Your use of those platforms is governed by their own terms of service, which you're responsible for complying with. Frekto is not responsible for changes those platforms make to their APIs, policies, or availability that affect publishing or scheduling.

10. Intellectual property

Frekto, our logo, templates, product design and underlying software are owned by Kuchnaya Technolabs Pvt Ltd and protected by intellectual property law. These Terms don't grant you any rights to our trademarks, branding, or underlying technology beyond what's needed to use the Service as intended.

11. Termination

You may stop using Frekto and close your account at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or if we discontinue the Service, in which case we'll provide reasonable notice where practical. Sections of these Terms that by their nature should survive termination (such as intellectual property and limitation of liability) will continue to apply.

12. Disclaimer of warranties

The Service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't guarantee the Service will be uninterrupted, error-free, or that AI-generated content will always be accurate or suitable for your purposes.

13. Limitation of liability

To the fullest extent permitted by law, Kuchnaya Technolabs Pvt Ltd will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim arose.

14. Indemnification

You agree to indemnify and hold Kuchnaya Technolabs Pvt Ltd harmless from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, Your Content, or Generated Content you choose to publish, or your violation of these Terms.

15. Governing law

These Terms are governed by the laws of India, without regard to conflict of law principles. Any disputes arising from these Terms or the Service will be subject to the exclusive jurisdiction of the courts of Thane, Maharashtra, India.

16. Changes to these Terms

We may update these Terms from time to time. When we do, we'll update the "last updated" date at the top of this page. For material changes, we'll notify you by email or through the app before they take effect.

17. Contact us

Questions about these Terms? Email us at [email protected], or visit our contact page.


Note: this document is a starting draft and should be reviewed by a qualified lawyer before it's relied on as your binding Terms of Service, particularly the billing, liability, and governing law sections, which should reflect your actual business registration, refund policy, and legal counsel's advice.

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