FAQs

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Getting started

New to Frekto

Do I need a credit card to sign up?

No. The free plan is completely free, no card required. You only add payment details if you upgrade to a paid plan.

I'm not a designer or tech person. Can I still use this?

Absolutely. Frekto is built for business owners, not marketers. If you can describe your business in a sentence, you can create a post, the templates handle all the design automatically.

How does Frekto know my brand?

During setup, paste your website URL and Frekto reads it automatically, your business name, what you sell, who your customers are, your colours. Or fill in a short profile yourself. From that point, every post uses that context.

How is this different from just using ChatGPT?

ChatGPT needs a detailed prompt every time and has no memory of your business. Frekto knows your brand, picks the format, designs the visual and writes the caption in one click, every time, no prompting skills needed.

How long does it take to set up Frekto?

Under 5 minutes. Paste your website URL and Frekto pulls your business name, colours, tone of voice and audience automatically, no forms to fill in. You can generate your first post right after setup finishes.

Plans & credits

Pricing and billing

How much does Frekto cost?

Free is $0/mo (100 credits, about 10 posts). Creator is $19/mo, or $15/mo billed annually. Pro is $49/mo, or $39/mo billed annually. Agency is $149/mo, or $119/mo billed annually with unlimited credits. See the full pricing breakdown, including what's included on each plan.

How many posts can I create per month?

It depends on your plan's credit balance. Free gives you 100 credits a month (about 10 posts), Creator gives 500 credits (about 50 posts), Pro gives 2,000 credits (about 200 posts), and Agency is unlimited. Exact usage varies by template and whether you export video. See the full pricing breakdown.

What happens when I hit my credit limit?

You'll be notified before you hit the limit. You can upgrade to the next plan anytime mid-month. Unused credits don't roll over, but your balance resets every 30 days.

Can I switch plans anytime?

Yes. Upgrade anytime and the change takes effect immediately. Downgrade at the end of your billing period, you keep access to your current plan until then.

How does annual billing work?

You pay for 12 months upfront and save the equivalent of 2 months free. Creator saves $48/yr, Pro saves $120/yr, Agency saves $360/yr. You can still cancel anytime, we'll refund the unused months.

Can I cancel anytime?

Yes. No contracts, no cancellation fees. Cancel from your account settings anytime, you keep access until the end of your billing period.

Do you offer discounts for local businesses or nonprofits?

We're working on a local business programme. In the meantime, the annual plan is the best way to save. Get in touch through the help centre and we'll see what we can do.

Platforms & publishing

Where your posts go

Can I use it without connecting my social accounts?

Yes. You can create and download posts without connecting anything. Connect your accounts only when you're ready to schedule or publish directly through Frekto.

What platforms does Frekto post to?

Instagram, Facebook, LinkedIn, Pinterest and YouTube for direct publishing and scheduling. You can also export posts as images or MP4 video and post manually to TikTok, WhatsApp Business, or anywhere else.

Does Frekto support TikTok or X (Twitter)?

Not for direct publishing yet, that's on our roadmap. You can still design TikTok- and X-ready posts in Frekto and export them as an image or MP4 to post manually in a couple of taps.

Brands & teams

What Frekto does (and doesn't) do yet

How many brands can I manage on Frekto?

Free, Creator and Pro plans include 1 brand profile. The Agency plan supports up to 5 brand profiles, each with its own tone, colours and audience, so agencies can manage multiple clients from one account.

Does Frekto have analytics or social listening?

Not yet. Frekto focuses on creating and publishing on-brand posts today. Engagement analytics and social listening are on our roadmap, not available right now.

Can my team collaborate or approve posts before they go live?

Not yet. Frekto is currently built around a single owner managing each brand profile. Multi-user roles and approval workflows are on our roadmap for larger teams.

API & Claude MCP

Building on Frekto

Does Frekto have an API?

Yes. API access is included on the Creator (25 renders/day), Pro (50 renders/day) and Agency (100 renders/day) plans. The Free plan doesn't include API access.

Does Frekto have an MCP server for Claude?

Yes, on the Agency plan. Frekto's MCP server lets Claude generate, plan and check on posts directly from a chat, using the same engine behind Frekto's API. See the full setup guide.

Does Claude post directly to my social accounts?

No. Claude calls Frekto's tools to generate and check on content. Publishing and scheduling still run through your Frekto account and the accounts you've connected there.

Is the MCP server the same as the Render API?

Yes. It's the same generation engine behind Frekto's API, wrapped as MCP tools so Claude can call it directly, using the standard Anthropic MCP protocol.

What if I want to build my own integration instead of using Claude?

The same Agency-plan API key works with Frekto's REST endpoints directly, no MCP or Claude required. Full reference is in the public docs.

Comparisons

Frekto vs. other tools

How is Frekto different from schedulers like Buffer or Hootsuite?

Schedulers like Buffer and Hootsuite publish and organise content you've already made. Frekto's AI writes the caption and designs the visual from your brand profile first, then can publish it too. See Frekto vs Buffer and Frekto vs Hootsuite.

Is Frekto a replacement for Canva?

Not entirely. Canva is a general design tool, Frekto is focused specifically on on-brand social posts, filled in automatically by AI rather than designed by hand. Many people use both together. See Frekto vs Canva.

Is Frekto a replacement for a social media manager or agency?

Not entirely. Frekto handles content creation and publishing, not comments, DMs, ad campaigns or multi-channel strategy. Many small businesses use it instead of, or alongside, a freelancer or agency for content production. See Frekto vs hiring a freelancer and social media agency alternatives.

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Still have questions?

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