Privacy Policy — Frekto AI

Frekto AI ("Frekto", "we", "us", or "our") operates the website at frekto.ai and the Frekto application. This policy explains what information we collect, how we use it, and what rights you have over it. We've written it in plain English because we think you deserve to understand it.

1. Who we are

Frekto AI is a social media content tool built for small businesses. Our registered contact email is [email protected]. If you have any questions about this policy, that's where to reach us.

2. Information we collect

We collect information in two ways — what you give us directly and what we collect automatically.

Information you give us

Your name and email address when you create an account or sign up for our newsletter
Your business name, website URL and any brand information you enter during setup
Payment information when you subscribe to a paid plan (processed securely by Stripe — we never store card details)
Any content you create, upload or generate using Frekto
Communications you send us by email or through the app

Information we collect automatically

Basic usage data such as pages visited, features used and session duration
Device and browser type, operating system and IP address
Cookies and similar technologies to keep you logged in and remember your preferences
Referral source so we know how you found us

3. How we use your information

We use the information we collect to:

Provide, operate and improve the Frekto service
Personalise your experience and generate content that matches your brand
Process your subscription and send receipts
Send you product updates, tips and occasional marketing emails (you can unsubscribe at any time)
Respond to your support requests
Monitor for fraud, abuse or security issues
Comply with our legal obligations

We do not sell your personal data to third parties. We do not use your content to train AI models without your explicit consent.

4. Legal basis for processing (GDPR)

If you're in the UK or European Economic Area, we process your personal data under the following legal bases:

Contract — to provide the service you've signed up for
Legitimate interests — to improve our product and prevent abuse
Consent — for marketing emails (you can withdraw consent at any time)
Legal obligation — where we're required to process data by law

5. Cookies

We use cookies to keep you logged in, remember your preferences and understand how people use Frekto. We use strictly necessary cookies (required for the service to work) and analytics cookies (to understand usage patterns). We don't use advertising cookies.

You can control cookies through your browser settings. Disabling certain cookies may affect how Frekto works.

6. Who we share your data with

We share data only with the services we need to run Frekto:

Stripe — payment processing
Anthropic — AI content generation (your prompts may be processed by Anthropic's API)
Cloudflare — hosting and security
Analytics providers — aggregated, anonymised usage data only

All our service providers are contractually required to protect your data and use it only to provide their services to us.

7. Data retention

We keep your account data for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where we're legally required to keep it longer (for example, financial records which we keep for 7 years).

8. Your rights

Depending on where you are, you may have the right to:

Access the personal data we hold about you
Correct inaccurate data
Delete your data ("right to be forgotten")
Restrict or object to how we process your data
Export your data in a portable format
Withdraw consent for marketing at any time

To exercise any of these rights, email us at [email protected]. We'll respond within 30 days.

9. Data security

We use industry-standard security measures including HTTPS encryption, secure data storage and access controls. No system is completely secure, but we take reasonable steps to protect your information and will notify you promptly if a breach affects your data.

10. International transfers

Frekto is based in India. If you're in the UK or EU, your data may be transferred to and processed in countries outside those regions. Where this happens, we ensure appropriate safeguards are in place in line with applicable data protection law.

11. Children's privacy

Frekto is not intended for children under 16. We don't knowingly collect data from anyone under 16. If you believe we've received data from a child, please contact us at [email protected] and we'll delete it promptly.

12. Changes to this policy

We may update this policy from time to time. When we do, we'll update the "last updated" date at the top of this page. For significant changes, we'll notify you by email or through the app.

13. Contact us

Questions about this policy or how we handle your data? Email us at [email protected] — we're happy to help.

This privacy policy was last updated on June 23, 2026 and applies to all users of frekto.ai and the Frekto application.